Guest Service Officer- Front Office
DelhiFull-time2–5 yrsPosted 4 days ago
Mid-level hospitality role at Hyatt in Delhi. Needs 2+ years and a diploma or BBA.
About the role
efficient and flexible service consistent with the hotel’s policies in order to maximize guest satisfaction. To be entirely flexible and be able to be rotated within the different sub departments of the Rooms division, or any other departments as assigned and as the highest level of personalized service at all times and to report guest complaints or problems to
What you'll do
- Ensure that the guests are offered
- Maintain a high standard of grooming and hygiene at all times, to maintain a
- Responsible to welcome all guests, ensuring they have an exceptional staying experience; creating lasting memories and building relationships
- Bring our purpose to life, by using your personal flair and style when interacting with our guests
What you need
- Guest service
- Front office
- Customer service
Good to have
- Hospitality