Branch Operations Manager| Ambala
AmbalaFull-timeMid levelPosted over a month ago
Mid-level finance role at Iaamcp in Ambala. Needs a degree.
About the role
responsible for the entire operation of a branch; from ensuring the attainment of sales goals to overseeing everyone provides excellent customer service To ensure customer service standards are met and inimize customer complaints and escalations Deepen customer engagements and ensure revenue is maximized by cross sell and upsell
What you'll do
- Responsible for the entire operation of a branch; from ensuring the attainment of sales goals to overseeing everyone provides excellent customer service
- Ensure customer service standards are met and inimize customer complaints and escalations
- Ensure smooth operations of the branch at all times
- Ensure branch adheres to the highest standards of compliance
- Ensure branch upkeep in terms of physical and IT infrastructure
What you need
- Cross-selling
- Customer service
- Sales
- Compliance