Cluster Head - Branch Banking| Ernakulam
KochiFull-time10–20 yrsPosted 6 days ago
Leadership finance role at Iaamcp in Kochi. Needs 10+ years and a degree.
About the role
Ensure effective customer service, brand building and process compliance across all branches.Responsible for people management, lower attrition and ensuring smooth branch operations. Ensure branch expansion and profitability of each branch. Suggest & execute BTL activities for acquisition of merchants.
What you'll do
- Responsible for people management, lower attrition and ensuring smooth branch operations
- Ensure branch expansion and profitability of each branch
- Provide timely & structured feedback - operator, user & competitors
What you need
- Customer service
- Compliance
- Branding