Sr. Executive - Digital Operations| Ernakulam
KochiFull-time2–6 yrsPosted 4 weeks ago
Mid-level operations role at Iaamcp in Kochi. Needs 2+ years and a degree.
About the role
Audit of unit and suggest enhancement in deliver. Timely completion of activities to ensure customer grievance redressal are withing the timeline (TAT) prescribed. All regulatory requirments are adhered. Implementing process changes, support new product launches with complete understanding. Quality reporting and billing on reimbursements, plough back processing (receivable/payable) as per vendor agreements are adhered.
What you'll do
- Implementing process changes, support new product launches with complete understanding
What you need
- Reporting
- Process improvement
- Complaint handling