Customer Success Team - Executive - TIO: AAVA Transformation Programs - Offshore(1)
BengaluruFull-timeJunior levelPosted open since oct 2025
Junior customer support role at Iaheme in Bengaluru. Needs a BBA.
About the role
Customer Success Manager Responsibilities - Build strong relationships with customers and act as their trusted advisor throughout their lifecycle. - Drive onboarding, training, and adoption of the product or solution. - Monitor customer health scores and proactively address risks of churn. - Conduct regular check-ins and business reviews to ensure client satisfaction. - Collaborate with sales, support, product, and engineering teams to ensure customer feedback is heard and acted upon. - Identify…
What you need
- Customer success
- CRM
- Sales
- Upselling
- Cross-selling
- Problem solving