Trainee
KolkataFull-timeFresherPosted 1 week ago
Entry-level customer support role at Icici Lombard General Insurance Company in Kolkata.
About the role
Key ResponsibilitiesMake outbound calls to customers for sales, follow-ups, or promotionsHandle inbound calls and respond to customer inquiriesExplain products/services clearly and professionallyGenerate leads and convert prospects into customersMaintain and update customer databases/CRM recordsFollow up on pending leads and customer requestsAchieve daily/weekly/monthly call and sales targetsHandle complaints and escalate issues when necessaryRequired SkillsExcellent verbal communication…
Good to have
- CRM
- Voice process
- Customer service
- Sales