Associate Production Specialist

About the role

This role is an exciting opportunity to support the successful delivery of IDC’s Global Data Products and contribute directly to a high-quality client experience. You will join a collaborative, globally distributed team, working with colleagues across different countries and gaining exposure to diverse perspectives, cultures, and ways of working.

What you'll do

• Execute day-to-day fulfillment activities, including reviewing and approving new and renewal client requests and responding to delivery inquiries
• Coordinate delivery schedules, deadlines, and dependencies across related product lines
• Validate deliverables by cross-checking sources and records to ensure accuracy, consistency, and compliance with established standards
• Track and troubleshoot product delivery, client, user, and tool-related issues, escalating them when appropriate
• Collaborate with Analyst Teams and other internal stakeholders to implement product changes and meet established fulfillment targets

What you need

• MS Office