Guest Service Associate
IndiaFull-time1–2 yrsPosted 1 week ago
Junior hospitality role at IHCL (Taj Hotels). Needs 1–2 years and a diploma or BBA.
About the role
Guest Service Associate at IHCL (Taj Hotels). Guest Service Excellence.
What you'll do
- Welcome guests courteously and escort them to the outlet and their tables as required
- Provide attentive, personalized, and anticipatory service throughout the dining experience
- Build positive guest relationships and handle requests, preferences, and special occasions efficiently
- Ensure all guest concerns are resolved promptly and professionally
- Food & Beverage Service
What you need
- Guest service
- Hospitality
- F&B service
- Food safety
- Communication
- POS
Good to have
- SOP writing