Customer Manager

About the role

View job Customer Manager Mumbai (South), Maharashtra, India Customer Relations Full time

What you'll do

• The role is accountable for maximizing sales, profitability, and business performance in line with local, national, and global frameworks, while ensuring a safe
• Through customer insights, feedback, and emerging consumer trends, the role continuously improves customer journey, strengthens customer loyalty
• The role also ensures compliance with food safety, health, safety, and security requirements for customers and co-workers
• Drive a customer-focused culture throughout the complete market and secure an overall inspiring shopping experience where it is always for customers easy to shop
• Influence the unit management team with customer insights that will allow it to base business decisions on customer expectations

What you need

• Customer service
• Food safety
• Talent management
• Performance management
• Sales
• Problem solving