LCMS Field Service Engineer
HyderabadFull-time4–7 yrsPosted over a month ago
Mid-level electrical and electronics role at IN00 Agilent Technologies in Hyderabad. Needs 4+ years and a B.Tech or B.E..
About the role
Provides Technical & application services & support to external customers and Agilent customer engineers. This includes reactive and pro-active actions that result in a timely and cost-effective problem resolution with the objective to meet contractual agreements. May support third party products and occasionally visit customer sites.
What you'll do
- Perform Installations, Preventive Maintenance, Repair, software & hardware IQ OQ on Agilent products
- Deliver customer education courses on-site as well at COE labs
- Respond promptly to related customer queries & help in prompt resolution of customer escalations
- Training of internal & external team and provide technical support
- Participate in programs to stimulate demand for all Agilent range of products/services and ensure timely and proper execution of those programs
What you need
- Instrumentation
- HPLC
- SQL
- PowerPoint
- Preventive maintenance