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Customer Service Associate

MumbaiFull-timeJunior levelPosted open since dec 2021

Junior customer support role at Infiniti Retail in Mumbai.

About the role

Customer Service department is responsible for overall customer experience Post purchase. Spearhead Customer Service deployment across the organization; End-to-end management of Customer Service & Service Delivery Platform; Provide Leadership in the domain in Capability Building, Pre-Sales and Delivery Management, responsible for overall operational planning & execution of the Service Centre Network.

What you'll do

  • Responsible for overall customer experience Post purchase
  • Responsible for overall operational planning & execution of the Service Centre Network

What you need

  • Customer service
  • Sales

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