Editorial Services Director

About the role

Reporting to the VP of Strategic Programmes & Delivery, the role holder is accountable for the strategic direction, service performance, successful development and day to day operations of the Editorial Services function, in order to drive and deliver centralised processes in a standard, efficient manner.

What you'll do

• Design and deliver strategic direction for the Editorial Services function providing clear business planning and objectives for the team on e.g. process and efficiency…
• Ensure effective and consistent service delivery across the Editorial Services function
• Maintaining a strong leadership presence and being an exemplar role model of high standards
• Provide oversight of service performance and operational risks across Editorial Services, working with Editorial Services Managers to address performance issues
• Maintain oversight of demand, capacity and capability across Editorial Services

What you need

• Six Sigma
• Kaizen