Call center Executive
Mumbai, Bengaluru, AhmedabadFull-time0–5 yrsPosted 1 week ago
Junior customer support role at InfoWryt Solutions in Mumbai, Bengaluru and 1 more city. Open to freshers; up to 5 years.
About the role
We are looking for enthusiastic and confident Call Center Advisors to join our dynamic team in the healthcare domain. As part of our customer service and sales team, you will handle inbound and outbound calls, providing support and assistance to potential customers.
What you'll do
- Handle customer inquiries confidently and professionally over phone calls
- Provide excellent service and convert hot leads into sales
- Understand customer needs and guide them through services/products
- Follow up with leads and maintain customer satisfaction
- Work collaboratively in shifts as per the roster schedule
What you need
- Customer service
- Communication
- Sales
- Voice process