Customer Care/Back Office Executive
IndiaFull-time2–5 yrs1.2 L–₹1.8 L a yearPosted 2 months ago
Mid-level customer support role at Inland World Logistics. Needs 2+ years and Class 12. Pays ₹1.2–1.8 LPA.
About the role
Manage customer relationships and regular follow-ups. Handle customer enquiries, orders, quotations, and documentation. Maintain CRM records and update customer information. Coordinate with sales, operations, and transport teams. Resolve customer queries and ensure timely service. Prepare reports and maintain daily records.
What you'll do
- Manage customer relationships and regular follow-ups
- Handle customer enquiries, orders, quotations, and documentation
- Maintain CRM records and update customer information
- Coordinate with sales, operations, and transport teams
- Resolve customer queries and ensure timely service
What you need
- Customer service
- MS Office
- Problem solving
- CRM
- Sales