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Contractual || Trainer - India

BengaluruContractJunior levelPosted 3 months ago

Training contract role at Instawork in Bengaluru.

About the role

This is a 1-year contractual position, with the opportunity to transition to a permanent role based on performance.

What you'll do

  • Collaborate with management to create training plans, develop training modules
  • Manage the efficacy of new hire onboarding through continuous process planning, execution, and identifying metrics for the Operations learning curriculum
  • Establish methods for measuring and reporting on learner engagement, comprehension, and practical application
  • Provide consistent visibility through written status and ongoing reporting, summarizing learner developmen
  • Develop learning exercises with specific examples of interactions that promote empathy and obsession with the customer experience

What you need

  • Communication

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