QA Lead
BengaluruFull-timeSenior levelPosted over a month ago
Senior QA and testing role at Instawork in Bengaluru.
About the role
QA Lead at Instawork. Lead Workforce & Operations: Drive day-to-day workforce management for Clippers, Graders, Regraders, SMEs, and ICs across shifts/sites, optimizing staffing.
What you'll do
- Lead Workforce & Operations: Drive day-to-day workforce management for Clippers, Graders, Regraders, SMEs, and ICs across shifts/sites, optimizing staffing
- Implement Quality Systems & Methods: Maintain the QMS and apply structured methods (RCA, CAPA, FMEA, 8D, SPC) to address recurring defects, calibration drift
- Own SOPs & Process Standards: Build, version-control, and continuously iterate SOPs for existing and new program launches
- Drive Data-Led Quality: Monitor and analyze key QA metrics—defect/reject rates, inter-grader agreement (kappa), gold-sample pass rates, yield
What you need
- Root cause analysis
- SOP writing
- ISO 9001
- FMEA
- SPC