India - Senior Manager WOP
ChennaiFull-time10–18 yrsPosted 1 week ago
Leadership operations role at ISS Group Holdings in Chennai. Needs 10+ years and a B.Tech or B.E..
About the role
We achieve this by combining our worldwide infrastructure with local expertise, through our global network of more than 250 proprietary offices and a team of over 3,000 dedicated professionals. We have an ambitious growth model, and a career here is certainly going to be a rewarding one that will allow you to bring your skills & experience.
What you'll do
- Lead, coach and develop the WOP marine/data operations team, setting clear standards for performance, quality and professional growth
- Act as the senior marine subject-matter expert for port, terminal, berth, vessel and cargo operations across WOP products and services
- Own marine-data governance, validation standards and quality controls to ensure data is operationally credible, consistent and fit for customer use
- Engage directly with shipowners, operators, charterers, terminals, ports and other customers to understand operational needs and convert feedback into actionable…
- Build strong working relationships across the Inchcape global network to improve source coverage, verification discipline and timeliness of marine information
What you need
- SOP writing
- Reporting
- Coordination
- Process improvement
- Operational risk
- Team management
Good to have
- Roadmapping