Dynamics CRM Functional Associate (MB210/220/230/240)+PL400
DelhiFull-time5–9 yrsPosted 1 week ago
Senior software engineering role at ITC Worldwide in Delhi. Needs 5+ years.
About the role
The D365 CE Techno‑Functional Consultant will play a key role in delivering end-to-end Microsoft Dynamics 365 Customer Engagement (CE) solutions , combining functional consulting expertise with hands-on technical capability. The role requires working closely with clients, stakeholders, and delivery teams to design, configure, develop, and implement scalable CRM solutions aligned with business processes.
What you'll do
- Consulting & Requirements Gathering
- Engage with business stakeholders to gather, analyze, and document requirements
- Lead workshops, discovery sessions, and solution discussions
- Translate business needs into functional specifications and technical designs 1
- Solution Design & Architecture
What you need
- CRM
- JavaScript
- REST APIs
- TypeScript
- C#
- .NET
Good to have
- Microsoft Dynamics
- Azure
- Power Automate
- Power Apps
- Power BI
- Business analysis