Technical Support Executive
Navi Mumbai, ThaneFull-time0–2 yrs2.6 L–₹3 L a yearPosted 3 weeks ago
Entry-level IT support role at JobHub Recruitment in Navi Mumbai and Thane. Open to freshers; up to 2 years, with Class 12. Pays ₹2.6–3 LPA.
About the role
Technical Support Executive at JobHub Recruitment. Handle inbound calls and provide technical assistance to US-based customers.
What you'll do
- Handle inbound calls and provide technical assistance to US-based customers
- Assist with Wi-Fi connectivity, SIM-related issues, mobile network problems, and other telecom-related concerns
- Troubleshoot issues related to laptops, printers, and other electronic devices
- Guide customers through step-by-step troubleshooting procedures
- Ensure effective communication, customer satisfaction, and timely query resolution
What you need
- Troubleshooting
- Voice process
- Telecom