Customer Support Executive
BengaluruFull-time0–2 yrs5 L–₹6 L a yearPosted 4 days ago
Entry-level customer support role at Jobs at Olyv in Bengaluru. Open to freshers; up to 2 years, with a degree. Pays ₹5–6 LPA.
About the role
Customer Support Executive at Jobs at Olyv. Conduct Video KYC Calls / Review the Call: Manage face-to-face video calls with customers to conduct Video KYC processes for identity verification / To audit the call….
What you'll do
- Conduct Video KYC Calls / Review the Call: Manage face-to-face video calls with customers to conduct Video KYC processes for identity verification / To audit the call…
- Verify Customer Documents: Review and verify the customer’s identity documents during the video call
- Resolve Customer Queries: Address customer queries during the VKYC process and provide assistance in a professional and friendly manner
- Update Records: Accurately document customer details and VKYC outcomes in the company's systems and databases
What you need
- Customer service
- CRM
- KYC
- Communication