Manager - Collection
BengaluruFull-time10–18 yrs12 L–₹15 L a yearPosted 4 months ago
Leadership finance role at Jobs at Olyv in Bengaluru. Needs 10+ years. Pays ₹12–15 LPA.
About the role
The Senior Manager – Collections will drive collection performance, manage internal calling teams and external agencies, reduce portfolio delinquency, and ensure consistent achievement of targets. This role requires strong leadership, data-driven portfolio management, and strategic execution to optimize recoveries while maintaining customer relationships and strict regulatory compliance.
What you'll do
- Operations & Strategy Execution
- Process Improvement: Continuously refine collection scripts, operational workflows, and contact strategies to boost resolution rates
- Team & Agency Leadership
- Portfolio Analysis & Performance Management
- Governance & Stakeholder Alignment
What you need
- Negotiation
- MIS reporting
- Data analysis
- Statutory compliance
- Collections
- Compliance
Good to have
- Portfolio management
- Performance management