Resort Manager

About the role

We are seeking a dynamic and visionary Resort Manager to lead our prestigious property in Mumbai, India. As the Resort Manager, you will oversee all aspects of our resort operations, ensure exceptional guest experiences, and drive business growth in this vibrant metropolis. Address and resolve guest complaints and concerns promptly and professionally

What you'll do

• Oversee daily resort operations, including front office, housekeeping, food and beverage, and maintenance departments
• Develop and implement strategic plans to maximize revenue and profitability
• Ensure the highest standards of customer service and guest satisfaction
• Manage and mentor a diverse team of hospitality professionals
• Create and maintain budgets, financial reports, and performance metrics

What you need

• Hospitality
• Communication
• Front office
• Customer service
• Housekeeping