Customer Support Intern
BengaluruInternshipInternship18k a monthPosted 2 weeks ago
Customer support internship at Join Our Team & Grow with Us in Bengaluru. Open to freshers. Stipend ₹18,000 a month.
About the role
We are looking for a proactive and customer-focused intern to join our Customer Support team. This role is ideal for someone who enjoys problem-solving, communicating with customers, and learning how support operations work in a fast-paced environment.
What you'll do
- Assist customers via email, chat, and phone to resolve queries effectively and professionally
- Log and track customer issues in the CRM system with accuracy
- Collaborate with internal teams (Product, Tech, Sales) to follow up on customer concerns
- Troubleshoot common product issues and guide users on best practices
- Update internal knowledge base articles and FAQs
What you need
- Customer service
- CRM
- Problem solving
- Sales