All roles at Jones Lang LaSalle Building Operations

Duty Manager

MumbaiFull-timeMid levelPosted 2 days ago

Mid-level operations role at Jones Lang LaSalle Building Operations in Mumbai. Needs a diploma.

About the role

As Duty Manager, Soft Services based in Mumbai, you will be responsible for the seamless delivery of soft services across a client site, overseeing functions such as housekeeping, reception, pantry services, mailroom operations, and vendor coordination during your shift.

What you'll do

  • Be responsible for the seamless delivery of soft services across a client site, overseeing functions such as housekeeping, reception, pantry services
  • Act as the senior on-site representative for soft services, ensuring that standards remain consistently high and that any operational challenges are addressed swiftly…
  • Work closely with site teams, vendors, and client stakeholders to uphold that standard every day
  • Lead and support a team of soft services staff, ensuring they are equipped, motivated, and aligned with JLL's service expectations
  • Oversee shift-based soft services operations, including housekeeping, reception, pantry, and mailroom functions

What you need

  • Excel
  • MS Office
  • Problem solving
  • Coordination
  • Front office
  • Documentation

Good to have

  • Facility management

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