Collection Specialist I
MumbaiFull-time1–4 yrsPosted 6 days ago
Junior finance role at JPMorgan Chase in Mumbai. Needs 1+ years and a diploma.
About the role
As a Specialist I in Collections at JPMorganChase, you will be the first point of contact for our clients, providing exceptional customer service for various financial products. Your role involves handling calls, building strong customer relationships, and offering innovative solutions to meet client needs.
What you'll do
- May manage upwards of 100 calls daily, delivering comprehensive support for financial products
- Utilizes customer service expertise to interpret needs and deliver continuous insights
- Navigates multiple computer systems with efficiency, demonstrating adaptability and resilience
- Excels both independently and collaboratively, driving team success and achieving goals
- Follows all regulatory and departmental practices and procedures diligently
What you need
- Customer service
- Negotiation
- Collections