Executive Director - KYC / AML Operations
HyderabadFull-time10–18 yrsPosted 4 days ago
Leadership finance role at JPMorgan Chase in Hyderabad. Needs 10+ years.
About the role
As an Executive Director – KYC / AML Operations (WKO EMEA Production, India) in Wholesale KYC Operations, EMEA Production , you will lead teams across Hyderabad and Bengaluru supporting Europe (including the Middle East and Africa) to deliver high-quality Know Your Client renewals and onboarding. You will drive day-to-day execution through a clear operating rhythm, disciplined performance management, and transparent reporting.
What you'll do
- Lead the India Europe Wholesale Know Your Client renewal organization with shared accountability for strategy, performance, risk and controls
- Own Anti-Money Laundering and Know Your Client operational outcomes for the Europe book of work, including quality, timeliness, capacity management, and client experience
- Establish a clear operating rhythm across planning, prioritization, check-ins, governance routines, and performance reporting
- Partner with Middle Office, Sales, and other internal stakeholders to deliver strong onboarding and renewal experiences
- Serve as a senior escalation point for Know Your Client and Anti-Money Laundering issues, ensuring effective triage, root-cause analysis, and timely remediation
What you need
- KYC
- AML
- Reporting
- Operational risk
- Audit
- Sales
Good to have
- Root cause analysis
- Talent management
- Performance management