Loan Servicing Associate
BengaluruFull-time8–14 yrsPosted open since mar 2026
Leadership banking role at JPMorgan Chase in Bengaluru. Needs 8+ years and a degree.
About the role
As a Credit & Loan Servicing Manager – Associate within the Loans group, you will be responsible for closely monitoring and guiding your team to ensure all Service Level Agreements (SLAs) are consistently met. You will oversee a variety of processes, including Deal Closing, Drawdowns, Rollovers, Repayments, Pre-payments, Funding, Rate-Fixings, Fees, and external payments.
What you'll do
- Monitor the team daily to ensure all SLAs are met and escalate exceptions immediately for resolution
- Supervise processes such as Deal Closing, Drawdowns, Rollovers, Repayments, and Nostro & Past Due Reconciliation
- Ensure adherence to quality and quantity SLAs and maintain a robust workflow allocation model
- Serve as the SME, handling complex process-related queries and routing them to onshore teams if needed
- Implement a robust Knowledge Management model, including SOP maintenance and training
What you need
- Reconciliation
- Investment banking
- Compliance
- SOP writing
- General ledger