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Senior Project Manager – AI Delivery

BengaluruFull-time8–14 yrsPosted over a month ago

Leadership project management role at Kapture CX in Bengaluru. Needs 8+ years.

About the role

As a Senior Project Manager – AI Delivery , you will own some of our most complex and high-impact enterprise AI programs. You’ll be the driving force behind taking LLM-powered chatbots, voicebots, and conversational AI solutions from strategy to successful go-live , while ensuring every implementation delivers measurable business value.

What you'll do

  • Own some of our most complex and high-impact enterprise AI programs
  • Work closely with enterprise customers, CXOs, product, engineering, QA, and AI teams to turn ambitious AI transformation goals into scalable, real-world outcomes
  • Take end-to-end ownership of complex AI and SaaS implementation programs , from kickoff and planning through go-live, adoption, and long-term success
  • Lead enterprise deployments of LLM-based chatbots, voicebots, conversational AI, and intelligent automation solutions
  • Act as a strategic customer-facing leader , building trusted relationships with senior stakeholders, managing expectations, and driving WBRs, MBRs, and CXO-level reviews

What you need

  • LLMs
  • Team management
  • Stakeholder management
  • Project management
  • Agile
  • CRM

Good to have

  • JIRA
  • MS Project

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