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Knowledge Systems (Visual FRU Information) Administrator

ChennaiFull-time5–9 yrsPosted 1 week ago

Senior IT support role at KLA in Chennai. Needs 5+ years and a B.Tech, B.E. or B.Sc.

About the role

Whether you're early in your career or an experienced professional, you'll solve complex challenges, work alongside brilliant minds and help shape the future of technology. The KLA Services team consists of Service Sales, Marketing, Spares Supply Chain Management, Field Operations, Engineering, Product Training, Digital Solutions and Analytics, and Technical Product Support.

What you'll do

  • In this role, you will play a key part in advancing business priorities by delivering high-impact work across your area of expertise
  • The VFI Administrator is responsible for the day-to-day administration, governance, support, and continuous improvement of the aftermarket platform
  • The role serves as the primary point of contact for VFI operations, user management, access control, issue resolution, and platform enhancement initiatives
  • Administer and maintain the Visual FRU Identifier (VFI) and User Documentation Portals , ensuring high availability, reliability, performance
  • Administer and maintain the aftermarket platform, ensuring system availability and data integrity

What you need

  • ServiceNow
  • CRM
  • Azure
  • Snowflake

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