Business Analyst
BengaluruFull-time7–8 yrs25 L–₹30 L a yearPosted 4 months ago
Senior data analytics role at KLAY in Bengaluru. Needs 7–8 years and a B.Tech, B.E. or B.Com. Pays ₹25–30 LPA.
About the role
A detail-oriented Business Analyst with strong analytical and problem-solving skills, experienced in enterprise-wide data gathering, analyzing, and translating business requirements into actionable insights in leveraging Salesforce CRM & other S/W applications . Adept at working with cross-functional teams to improve processes, drive efficiency, and support data-driven decision-making.
What you'll do
- Study existing S/W systems and processes and analyse
- Understand (functional and information) business requirements from various functional stakeholders
- Conduct gap analysis and propose functional process improvements related to admission, enrolments, fee tracking and child life cycle management and document
- Configure and optimize Salesforce CRM for lead management, enquiry tracking, follow-ups
- Analyze enquiry-to-admission conversion funnels and suggest improvements
What you need
- SQL
- Power BI
- Business analysis
- Excel
- Data analysis
- MIS reporting
Good to have
- ERP
- Tableau
- Salesforce
- CRM
- Dashboarding
- Telecom