General Manager – Training
BengaluruFull-time10–15 yrs40 L–₹45 L a yearPosted 5 months ago
Leadership customer support role at KLAY in Bengaluru. Needs 10–15 years. Pays ₹40–45 LPA.
About the role
We are seeking a dynamic and hands-on leader to drive leadership capability building and operational excellence across the organization. This role will be responsible for designing and delivering leadership development programs for Center Leaders, Regional Teams, and mid-level management, while embedding a strong culture of Six Sigma–driven problem solving.
What you'll do
- Leadership Development & Training
- Center Leadership (Center Directors, Admin Leads)
- Mid-level management (Regional/Cluster teams)
- Deliver engaging, practical, and outcome-oriented training sessions personally (classroom, workshops, on-ground)
- People management and team engagement
What you need
- Six Sigma
- Escalation handling
- Learning and development
- Lean
- Root cause analysis
- Problem solving