Complaint Handler
BengaluruFull-timeJunior levelPosted 1 week ago
Customer support role at Koch in Bengaluru. Needs a B.Sc, B.Tech or B.E..
About the role
Complaint Handler at Koch. Are you passionate about improving patient outcomes and ensuring product quality in a regulated healthcare environment?.
What you'll do
- Are you passionate about improving patient outcomes and ensuring product quality in a regulated healthcare environment?
- Phillips-Medisize is seeking a Customer Complaints Handler to support our global complaint handling operations
- In this role, you will play a critical part in managing customer complaints, supporting investigations, identifying product and process improvement opportunities
- Drive resolution of customer complaints while ensuring compliance with quality and regulatory requirements
- Partner with cross-functional stakeholders to support investigations, risk assessments, and corrective actions
What you need
- Complaint handling
- Escalation handling
- MS Office
- SAP
- Communication