Senior Consultant, PLM & Alfresco AMS
PuneFull-timeHybrid6–8 yrsPosted 1 week ago
Senior consulting role at Konecranes in Pune. Needs 6–8 years and a B.Tech or B.E.. Hybrid.
About the role
The Senior Consultant – PLM & Alfresco AMS will be responsible for providing application support, incident and problem resolution, workflow management, and continuous improvement for Teamcenter PLM and CAD systems . This role ensures stable operations, SLA adherence, and seamless coordination with business, platform, and development teams, with a strong focus on production support and user satisfaction.
What you'll do
- Application Support & Operations
- Act as the primary point of contact for business users for PLM-related operational issues
- Provide L2 support for Teamcenter PLM in production and non-production environments
- Handle incidents, service requests, and problem tickets within defined SLA/TAT
- Communicate clearly regarding incident status, risks, and resolution timelines
What you need
- Stakeholder management
- Root cause analysis
- Change management
- AutoCAD
- Process improvement
- Problem solving
Good to have
- SolidWorks