Associate Relationship Manager - Affluent_AFFLUENT_0832_0171_1009953
JodhpurFull-timeMid levelPosted 2 days ago
Mid-level finance role at Kotak Mahindra Bank in Jodhpur.
About the role
Handle Personalized Service Requests of Affluent (Solitaire) Customers and Deliver TAT. Ensure Strict Adherence to Regulatory Requirements for Affluent Customer Segment. Coordinate with Internal Teams – CPC / RPC / Investment Desks for Execution of Service Requests of Affluent Customers. Manage Complaints and Ensure Resolution within TAT.
What you'll do
- Handle Personalized Service Requests of Affluent (Solitaire) Customers and Deliver TAT
- Ensure Strict Adherence to Regulatory Requirements for Affluent Customer Segment
- Coordinate with Internal Teams – CPC / RPC / Investment Desks for Execution of Service Requests of Affluent Customers
- Manage Complaints and Ensure Resolution within TAT
- Ensure Higher Customer Wallet Share through Service to Sales Cross-Sell and Deepening of Banking Relationship
What you need
- Cross-selling
- Excel
- Customer service
- Sales