Service Coordinator
AhmedabadFull-time1–2 yrs20k–₹35k a monthPosted 2 months ago
Junior operations role at Ksquare Energy in Ahmedabad. Needs 1–2 years. Pays ₹20,000–35,000 a month.
About the role
Service Coordinator at Ksquare Energy. Handle customer queries related to solar systems and service requirements.
What you'll do
- Handle customer queries related to solar systems and service requirements
- Understand customer concerns and provide appropriate resolutions or coordinate with the technical team
- Raise and manage service tickets for customer queries and complaints
- Schedule service appointments and coordinate with service engineers and customers
- Maintain regular follow-ups to ensure timely resolution of service requests
What you need
- Coordination
- Solar
- Problem solving
Good to have
- Excel