Program Manager - Data Ops
PuneFull-time10–18 yrsPosted over a month ago
Leadership consulting role at Kwalee in Pune. Needs 10+ years and a B.Tech, B.E. or B.Sc.
About the role
As a Program Manager - Data Ops within the India Operations Team, you will be responsible for managing technical customer projects and ensuring those projects are delivered in a timely manner and to a high standard. You will bridge project delivery with core technical execution, working closely with Systems Engineers, Computer Vision/AI specialists, Product, and Data & Operations teams.
What you'll do
- Project Execution & Governance: Accountable for the successful execution, management, and delivery of customer and internal technical projects
- Planning & Milestone Tracking: Create, maintain, and update detailed project plans, tracking all milestones, technical dependencies, risks
- Client Performance & Management: Drive and manage Post-deployment Performance & System Tuning initiatives specifically aimed at continuously improving customer TLP…
- Specialized Technical Track Delivery: Take project ownership of key technical systems and delivery streams, including agentic performance improvement
- Stakeholder & Customer Communication: Lead customer communications, serving as the primary delivery and technical coordination point of contact to build strong working…
What you need
- Stakeholder management
- Project management
- Computer vision
- JIRA
- Agile
- Confluence
Good to have
- Salesforce
- Customer success
- Performance management
- ETL