Quality Analyst Reporting
PuneFull-time3–6 yrsPosted over a month ago
Mid-level customer support role at Kwalee in Pune. Needs 3+ years and a B.Tech or B.E..
About the role
As a Quality Analyst Reporting, you will be responsible for monitoring, evaluating, and improving the quality of Reporting interactions to ensure a high level of operational excellence.
What you'll do
- In-Line Guardrails & Feedback Loops
- Partner with the Technical Project Co-ordinator and Systems Engineering teams to design real-time feedback loops and automated validation gates directly within core…
- Stop data discrepancies at the entry point, ensuring errors are flagged and corrected before they exit the primary audit phase
- Data Quality & Root Cause Analysis (RCA)
- AI Model Guardrails & Collaboration
What you need
- Reporting
- Root cause analysis
- Machine learning
- SQL
- Communication