Tech Solutions Engineer II (L2)
PuneFull-time3–6 yrsPosted over a month ago
Mid-level software engineering role at Kwalee in Pune. Needs 3+ years.
About the role
We are seeking a skilled and dynamic Technical Solutions Engineer to join our team and play a critical role in deploying, supporting, and optimizing our platform solutions. This position requires a blend of technical expertise, problem-solving skills, and project management acumen to ensure the seamless operation and exceptional performance of our solutions in both lab and customer environments.
What you'll do
- Provide onsite and remote technical assistance and troubleshooting for platform users
- Perform routine maintenance, POS integration, and issue resolution to enhance platform performance
- Take ownership of platform performance, driving improvements through proactive monitoring and issue identification
- Interact with customers to gather feedback, understand needs, and provide training
- Tailor system settings and deliver technical reports and actionable recommendations
What you need
- Node.js
- Python
- Git
- TypeScript
- JavaScript
- Docker
Good to have
- Redis
- Kubernetes
- Ansible
- RabbitMQ
- Office 365
- JIRA