Subject Matter Expert - Banking Industry
MumbaiFull-time15–27 yrsPosted 5 days ago
Leadership banking role at Kyndryl in Mumbai. Needs 15+ years and a B.Tech, B.E. or B.Sc.
About the role
Subject Matter Expert - Banking Industry at Kyndryl. Drive measurable outcomes by helping customers address complex business challenges through industry specific insight, technology strategy, and execution planning.
What you'll do
- Drive measurable outcomes by helping customers address complex business challenges through industry specific insight, technology strategy, and execution planning
- The role balances discovery, analysis, solution design, and delivery oversight, with clear ownership of defined workstreams and customer outcomes
- Success is demonstrated through actionable recommendations, trusted customer relationships, and progress against agreed business objectives
- Act as a trusted advisor, helping customers address business challenges and achieve measurable outcomes through technology solutions
- Lead discovery, assessment, and planning activities to develop actionable recommendations, roadmaps, and execution strategies
What you need
- Customer success
- Root cause analysis
- ITIL
- Six Sigma