Senior Engineer, Customer Experience
NoidaFull-time15–27 yrsPosted 1 week ago
Leadership customer support role at Landis+Gyr in Noida. Needs 15+ years and a B.Tech or B.E..
About the role
The APAC OT Network team serves as an escalation point for technical issues that are complex in nature which are escalated from the customer / program / operation team. The position provides in-depth technical support by working across departments within L+G and Customer teams. The Network team is responsible for driving a resolution to technical / functional issues.
What you'll do
- Product & Technical Validation
- Build strong expertise in the core product architecture, integrations, and deployment models
- Validate integration points across multiple components and third-party systems
- Support environment setup, configuration validation, and test lab readiness as needed
- Test Ownership & Customer Assurance
What you need
- SQL
- PostgreSQL
- SQL Server
- Bug tracking
- Python
- PowerShell
Good to have
- Linux
- Azure
- Test cases
- Root cause analysis
- Test automation