Central Service Coordinator - Pronto

About the role

Ensure FIFO approach to address requests received on each submodule of pronto module Refer dashboard to track the status of pending and executed requests Ensure compliance to defined pronto guidelines, policies, and procedures Develop skills to work on multiple submodules Maintain effective and efficient work processes and procedures complying with SLA requirements

What you'll do

• Ensure FIFO approach to address requests received on each submodule of pronto module
• Ensure compliance to defined pronto guidelines, policies, and procedures
• Maintain effective and efficient work processes and procedures complying with SLA requirements
• Meeting deadlines and KPIs
• Coordinating with project team for the timely completion of document processing

What you need

• Excel