Area Service Manager
LudhianaFull-time4–7 yrsPosted 2 weeks ago
Mid-level customer support role at Legrand Group Opportunities - Join us in Ludhiana. Needs 4+ years and a B.Tech or B.E..
About the role
As an Area Service Manager at IN - NOVATEUR ELECTRICAL & DIGITAL SYSTEMS PRIVATE LIMITED (NEDS), you will play a crucial role in achieving our technical and revenue targets. Your primary focus will be on managing and expanding our AMC battery and retrofit businesses, while also bringing on new customers and maintaining strong relationships with existing clients.
What you'll do
- Play a crucial role in achieving our technical and revenue targets
- Lead and manage a team of service technicians, ensuring efficient and effective operations
- Develop and implement strategies to achieve technical service and revenue goals
- Handle customer inquiries, provide solutions, and ensure high customer satisfaction
- Negotiate and close deals with new and existing customers, focusing on AMC battery and retrofit services
What you need
- CRM
- Problem solving