Analyst - Order Management
ChennaiFull-time4–8 yrsPosted open since jul 2025
Senior operations role at Lennox International in Chennai. Needs 4+ years.
About the role
The company designs, manufactures, markets and services a broad range of products for the heating, ventilation, air conditioning and refrigeration markets (HVACR). The company sells its products and services directly, as well as through distributors, and Company-owned stores. We started our operations in India in Chennai in 2010.
What you'll do
- Serve as the primary point of contact for customer order-related inquiries via email or CRM
- Create, process, and manage customer orders and quotations accurately in SAP ERP
- Manage order modifications, shipping updates, and ensure timely fulfillment and delivery tracking
- Analyze the backlog orders and fulfil the orders by cross shipping
- Collaborate with internal teams such as Sales, Logistics, Finance, and Customer Service to ensure seamless order processing and resolution of issues
What you need
- Accounts receivable
- ERP
- CRM
- Salesforce
- Customer service
- SAP
Good to have
- AC repair