Customer Success Global Shared Services Coordinator, LHH CTM & LD
IndiaFull-time1–4 yrsPosted 1 week ago
Junior customer support role at LHH (Global). Needs 1+ years.
About the role
The position will regularly interact with Account Management teams within the US and globally.
What you'll do
- Setup ORBIT program matrices and referral templates to align with contract
- Update, cancel, change status of records
- Interact with Account Services Management to receive data (i.e., referrals, PO#s, etc.)
- Manipulate data using excel; prepare worksheets for system upload
- Review referrals to ensure billing requirements met and set ready to bill
What you need
- Customer success
- Salesforce
- PowerPoint
- Sales
- Communication