CHC Ambassador - Chat
RemoteFull-time2–5 yrsPosted 3 weeks ago
Mid-level customer support role at Licious. Needs 2+ years and Class 12. Remote.
About the role
2015 by Abhay Hanjura and Vivek Gupta, our founders, foodies, and friends. pride ourselves on being India’s most successful D2C food-tech brand operating in 20 cities across the country, delighting over 32 lac customers with our de- licious fresh meat and seafood! Think you have what it takes to be the magic ingredient in the recipe that is
What you'll do
- Respond to inbound in-app chats in a timely manner and resolve customer
- Handle multiple live chats efficiently while maintaining accuracy
- Follow approved chat scripts, workflows and tone guidelines while adapting
- Write clear, concise and grammatically correct responses that are easy for
What you need
- Customer service
- Chat support
- Data entry
- Upselling
- Problem solving