Subject Matter Expert – Retail Trade & Store Operations (English/Kannada) – Remote
RemoteFull-time5–9 yrsPosted 5 months ago
Senior retail role at LILT (Production). Needs 5+ years. Remote.
About the role
We are looking for experienced Retail professionals to support a cutting-edge AI benchmarking project focused on Indian retail and consumer-facing environments.
What you'll do
- Design realistic Retail Trade scenarios in Kannada or English grounded in Indian operational contexts (e.g., store operations, customer service escalations
- Review AI and human-generated responses for factual accuracy, policy compliance, customer service quality, and operational realism
- Contribute to “gold standard” solutions reflecting best practices across Indian retail, pharmacy, and commercial operations
What you need
- Store operations
- Customer service
- Retail sales
- Inventory management
- Sales