Manager - Marine Project Support Administration Team

About the role

Continuously improve project support processes to boost efficiency and effectiveness. Promote a culture of continuous learning, knowledge sharing, accountability and effective performance. Strengthen client centricity by identifying customer needs and helping create positive customer experiences. Uphold professional integrity, internal procedures, legislation and continuous professional development.

What you'll do

• Manage and develop the project support hub team, building capability through recruitment, engagement, performance management and training
• Oversee the coordination and delivery of projects, ensuring they are delivered on time, within scope and to required standards
• Manage escalations and act as a key point of contact for specified operational teams, ensuring effective communication and project handovers
• Build and maintain good relationships with operational and senior stakeholders
• Establish, monitor and manage team KPIs, targets and performance standards

What you need

• Communication
• Escalation handling
• Performance management