Service Specialist
HyderabadFull-timeHybridJunior levelPosted over a month ago
Consulting role at Lloyds Offshore Global Services in Hyderabad. Hybrid.
About the role
As a Service Specialist, you will be capable of working independently managing a wide range of customer inquiries and moderately complex issues. They contribute to improving service processes and begin mentoring newer team members. This grade focuses on deepening product knowledge, enhancing problem-solving skills, and taking on more responsibility in customer issue resolution.
What you'll do
- Be capable of working independently managing a wide range of customer inquiries and moderately complex issues
What you need
- Change management
- Problem solving