Back office Executive
MumbaiFull-time2–5 yrsPosted 1 week ago
Mid-level operations role at LPIN LeasePlan in Mumbai. Needs 2+ years and a B.Com or BBA.
About the role
Back office Executive at LPIN LeasePlan. Pre-Termination Notification Management.
What you'll do
- Send pre-notification communications to customers 60 days prior to vehicle lease contract expiry/cancellation
- Ensure the correct notification template is used based on the applicable product type
- Verify that notifications are sent to the correct customer/client email IDs with complete and accurate contract details
- Maintain records of all notifications sent for audit and tracking purposes
- Conduct post-notification audits to ensure 100% coverage of eligible contracts and confirm no cases are missed
What you need
- MIS reporting
- Excel
- Documentation
- Fleet management
- Reporting
- Reconciliation