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Collaboration Operations Engineer

BengaluruFull-timeHybrid5–9 yrsPosted over a month ago

Senior operations role at LSEG in Bengaluru. Needs 5+ years. Hybrid.

About the role

We are seeking a skilled and experienced Office 365 Tenant Administrator to join our team. The ideal candidate will have a strong background in Office 365 and Exchange Online, as well as Microsoft Exchange 2016 or later. This role will be crucial in supporting a hybrid environment with Office 365 and ensuring seamless integration and operation.

What you'll do

  • Manage and support Office 365 services including, but not limited to, Exchange, SharePoint, Teams, and OneDrive
  • Ensure the reliability and scalability of Office 365 services
  • Involved in Major Incident Management processes including preparing Root Cause Analysis and implementing Post Incident Recommendations
  • Prepare and maintain documentation. Present new ideas and concepts to the team
  • Perform thorough root cause analysis, best practice troubleshooting techniques and processes

What you need

  • Office 365
  • Active Directory
  • Root cause analysis
  • Azure
  • Documentation
  • PowerShell

Good to have

  • MS Office
  • ServiceNow

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